Refund policy

Return & Refund Policy – Arbish (UAE Store)

At Arbish, we value your satisfaction and aim to provide a smooth shopping experience. Please read our return and refund policy carefully.

Returns

  • You may request a return within 7 days of receiving your order.
  • Items must be unused, undamaged, and in original packaging with all tags and accessories included.
  • Returns will not be accepted if the product shows signs of use, damage, or missing parts.
  • Certain items such as personal care, hygiene products, and clearance items may not be eligible for return.

Refunds

  • Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method or as store credit (based on availability and payment method).
  • Shipping fees (if any) are non-refundable.

Damaged or Wrong Items

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/video.
  • We will arrange a replacement or full refund after verification.

Exchanges

  • Exchanges are allowed only for defective or damaged items, subject to stock availability.

Order Cancellation

  • Orders can only be cancelled before shipment.
  • Once shipped, cancellation is not possible.

Contact Us

For any return or refund assistance, please contact our support team:
Arbish Customer Support – UAE

Business Name: Arbish Store

Business Number: +92 335-0364745

Email: hafeezgul90000@gmail.com

Business Address: UAE